Frequently asked questions

What are the benefits of being an ambassador?

As an ambassador, you contribute to youth education and talent development. You make theater visits possible for children in Tilburg. In addition, you enjoy exclusive benefits such as priority access to ticket sales and access to exclusive news and updates.

Can I terminate my ambassadorship prematurely?

The ambassadorship is valid for 12 months and cannot be terminated prematurely. After 11 months, you will receive an email reminding you to renew your ambassadorship. At that point, you can also change your ambassadorship, for example by terminating it.

Are there different levels of ambassadorship?

Yes, there are three levels: Early Bird, Friend, and Partner. Each level offers unique benefits.

Can I share my ambassador benefits with others?

Your ambassador benefits are personal and non-transferable. The discounts and priority ticket sales apply only to you as an ambassador.

What should I do if I haven't received my ambassador discount?

Please contact our Ticket Service if you encounter any problems receiving your ambassador discount. We will be happy to help you.

As an ambassador, when will I get priority access to ticket sales?

During the presale, which traditionally takes place in May or June, we present part of the new theater and concert season. As an ambassador, you get three days' priority on ticket sales. You will be informed of the exact sales dates in good time. When new additions are made to the season, you will be notified via the newsletter a few days before tickets go on sale, and you will usually have one or more days of priority access.

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How do I use my ambassador benefits?

Log in to “My Account” on our website to take advantage of your discount and priority. Your account is linked to a single email address.

When do I get a 10% discount on performances?

Are you a friend or partner ambassador? Then you receive a 10% discount on one ticket per performance. You can order additional tickets with priority, but without a discount. The discount does not apply to catering and talent development events, events through external channels, and some performances or concerts at the request of the company or artist.

How long will I be an ambassador?

You are an ambassador for 12 months. Don't worry! You won't miss out on any benefits at the end of the year. After 11 months, you will receive an email reminding you to renew your ambassadorship. At that point, you can also change your ambassadorship, for example, cancel it or adjust the level.